THIS STATEMENT WAS LAST UPDATED ON. September 11, 2017.
Secret Amigos is firmly committed to privacy. The following together with our Terms of Use discloses our information gathering and dissemination practices within the First Media group of voice based communities through First Media Group., its affiliates, agents and partners (collectively “we”, “us” or “our”).
What information do you gather automatically from visitors?
We collect the phone number from which you are calling. This is used as a secondary means of identifying your account and as a control factor where third party carriers are billing you for mobile products.
If we are charging you directly we may also collect your address when you pay by credit card.
Your address and phone number may also be used for the purpose of informing you of issues, changes or additions to our services, or of any Secret Amigos related products and services.
If you access our phone services through the web:
We use your IP address (the series of numbers associated with your individual computer) to help us maintain our site and identify problems with our server. Your IP address does not disclose any personally revealing information about you.
We do use cookies to facilitate a more user friendly experience. Cookies are small pieces of information that a web site places on your computer’s hard drive so we know it’s you when you visit. This helps us to create a personalized experience for you when you visit our site. The use of cookies is a very common practice on the Internet. If you are uncomfortable with this, you can disable all cookies through your browser settings. Your enjoyment of our site won’t be affected if you have set your browser to reject cookies.
What information will you ask me for?
Depending on which community you choose, you will be asked for some personal but non-identifying information to complete your profile (i.e. whether you have dependants, height, body type, race, religion, whether you smoke, postal code etc). This information is not linked in any way to your personally identifiable information nor do we publish it to other members.
We gather demographic information (like your city of residence and/or age). We may share some of this information with our professional advisors or consultants for our own research purposes. However the information shared will be limited to non-personally identifying demographic information shared under cover of a confidentiality agreement.
If we are charging you directly, we collect financial information (like your credit card number and expiry date). We will only use this information in the course of providing our service to you.
How will this information be used and who has access to it?
The specific information we collect is not shared with other organizations and we will never release your personally identifiable information to an external organization without your prior consent except for the purposes of validating credit information and collecting debts, or unless we reasonably believe we are required to do so by operation of law.
How long do you keep the information I’ve given you?
We keep the information you have given us for the longer of the time you are a member of our product or we are required to do so by law.
Can I change the information I have already given you?
You can always verify or request the deletion of the personally identifiable information we have collected and change your registration information by contacting Customer Service. Any such request may also be made by contacting the Privacy Officer at the co-ordinates below.
Do you monitor behaviour?
Our members communicate with each other through private voice messaging, live connections and exchange of pictures. While we do not, as a rule, moderate or monitor members’ private exchanges, we reserve the right to do so if we suspect users of being under 18 or of using our service for the purpose of solicitation or any other violation of our Terms of Use or Privacy Statement. Member submissions that appear on the public area of the telephone service are moderated, and if necessary, we reserve the right to delete, remove, or not use any communication on a public area of the site.
What security features do you have?
We follow generally accepted industry standards to protect the personal information submitted to us once we receive it. No method of electronic storage is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security of our systems, you can contact us at the co-ordinates listed below.
DATA PROTECTION INFORMATION FOR UK USERS ONLY
For the purpose of the UK Data Protection Act 1998 the data controller is Secret Amigos Corp.
The data that we collect from UK users may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”), including Canada. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Access to Information
The Data Protection Act 1998 gives UK users the right to access information held about themselves. Your right of access can be exercised in accordance with that Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. Access requests may be made at the co-ordinates given below.
Changes to our Privacy Policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
Consent
By using the Services you are consenting to its use in accordance with the terms of this privacy policy.
#ASTRO and CHATHERUP SPECIFIC PRIVACY ISSUES
#ASTRO and CHATHERUP are provided by a third party supplier. The third party supplier is not given any personally identifiable information by us.
Email/SMS Communication
You may unsubscribe from receiving email communication from Secret Amigos VOICE at any time by clicking the “unsubscribe” link within any email from Secret Amigos VOICE . After clicking the link, you will see a thank you page and will no longer receive emails containing promos, specials or content from Secret Amigos VOICE . Please note that although you will be unsubscribed from receiving promos, specials and content you may continue to receive purchase-related notifications such as confirmation emails after making a web purchase.
Canadian Customers: As a Secret Amigos customer, we have the right to promote our services through SMS. You have the right to opt out and can do so at any time by replying “STOP” to our SMS message. As a US Secret Amigos customer who opts in to use our system, you have granted us the right to promote our services through SMS. You have the right to opt out an can do so at any time by replying “STOP” to our SMS message. Visit here for our full information on SMS.
Advertisement Policy
Secret Amigos may contain advertising for third parties not affiliated with Secret Amigos. Please note that these third parties may have privacy policies that differ from ours. We have no control over any personal information that you provide to them.
Secret Amigos does not provide any customer information to advertisers for the purpose of lists or contacts.